Operations
This page is the operations queue. It helps the owner find a call, narrow the list, and inspect ownership or outcome.
Conversations and calls
A branch-level enquiry table for review, triage, assignment, and follow-up. Search by caller, office, agent, or outcome.
Search and filters
Search and filter the call list by branch, agent, priority, status, outcome, or sort order.
Narrow the queue
11 results
Call table
Shows the latest conversations with the caller, branch, language, duration, priority, and current status.
Recent conversations
CallerTypeBranchDurationPriorityStatus
Unknown callerNot captured • Unassigned • Property • Area not specified
LeadUnassigned branch1:10HotNew enquiryUnknown callerNot captured • Unassigned • Villa • booking a viewing? Lovely
Callback requestUnassigned branch1:55HotNew enquiryUnknown callerNot captured • Unassigned • Apartment • Dona Lola
LeadUnassigned branch0:39HotNew enquiryUnknown callerNot captured • Unassigned • Property • Area not specified
OtherUnassigned branch0:05HotNew enquiryUnknown callerNot captured • Unassigned • Property • Alveria
LeadUnassigned branch0:37HotNew enquiryUnknown callerNot captured • Unassigned • Property • the property
OtherUnassigned branch0:42HotNew enquiryUnknown callerNot captured • Unassigned • Property • Area not specified
OtherUnassigned branch0:48HotNew enquiryUnknown callerNot captured • Unassigned • Apartment • about a property I've seen on your website
OtherUnassigned branch0:56HotNew enquiryUnknown callerNot captured • Unassigned • Property • Area not specified
OtherUnassigned branch0:11HotNew enquiryUnknown callerNot captured • Unassigned • Property • Area not specified
OtherUnassigned branch0:10HotNew enquiryUnknown callerNot captured • Unassigned • Property • Area not specified
OtherUnassigned branch0:16HotNew enquiryCoverage
Quick branch shortcuts with counts so the owner can jump into a specific office's queue.
Branches
Ownership
Quick ownership shortcuts with counts so the owner can jump to a specific agent's work.