Unknown caller with Mia

Good afternoon, you’ve reached Coastline Estates, this is Mia. How can I help you today?

My property, please?

Of course — do you mean you’re looking to sell your property, or were you after something else?

I'm looking your manager a property of mine, and I wanna speak to someone about about the upkeep and a couple of questions.

Got it, you’d like to speak with someone about your property and its upkeep — I can help with that. I’ll have one of the team give you a call to go through everything properly. Can I get your first name?

It's John.

Nice to meet you, John. What’s the best number for someone to reach you on?

It's six zero four two eight eight four two six.

Let me just read that back to be sure I’ve got it right — that’s six zero four, two eight eight, four two six… did I catch that correctly?

Yeah. That's correct.

Perfect. So that’s John, and you’d like a call about your property and a few questions around the upkeep — have I got that right? When’s a good time for someone to give you a call?

On as possible.

Got it — as soon as possible, that makes sense. So just to confirm, I have John, on six zero four, two eight eight, four two six, about your property and some upkeep questions, and you’d like a call back as soon as possible — is everything there correct?

Yeah. That's right.

Brilliant, John — I’ve got that all noted. Someone from the team will be in touch with you as soon as they can to go through everything. Thanks for calling, and enjoy the rest of your afternoon.

Okay. But when are they gonna call? Or can you not give me a number for someone?

I get why you’d want something exact. I can’t give a specific time or direct number, but they will pick this up as soon as they’re available and give you a ring. If you’d rather not wait, I can mark this as urgent and have them prioritise it — would you like me to do that?

Yeah. Okay.

No problem, I’ll flag it as urgent so it gets picked up quickly. They’ll give you a ring on that number shortly — is there anything else you wanted to check while I’ve got you?

Nothing else?

All set then. If anything comes up, just give us a ring. Have a lovely afternoon.

Ana. But

Enquiry captured at 6 May 2026, 13:23

Lettings interest detected with 98% fit

Property in touch

Assign to senior agent and propose viewings.